Shipping policy

Shipping Policy

Runway Boutique Shipping Policy

Thank you for visiting and shopping at Runway Boutique, Inc (www.run-boutique.com). Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and US federal holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped containing your tracking details.

Please note: Orders placed on Friday after 3:00 PM EST or over the weekend will be processed on the following business day.

2. Shipping Rates & Delivery Estimates

We ship to addresses within the contiguous United States. Shipping charges for your order will be calculated and displayed at checkout.

  • Standard US Shipping (USPS / UPS Ground): 3–5 business days — $5.99 (Free for orders over $75.00).

  • Expedited Shipping: 1–2 business days — Calculated at checkout.

Delivery delays can occasionally occur due to carrier logistics, weather conditions, or peak holiday seasons.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24 hours. You can also track your shipment directly on our website www.run-boutique.com.

4. Damages & Lost Packages

Runway Boutique, Inc is not liable for products damaged or lost during shipping if the carrier confirms delivery to the address provided.

  • If you received your order damaged, please contact the shipment carrier to file a claim or reach out to our team at info@run-boutique.com within 48 hours of delivery with photos of the damaged items and packaging.

  • Please save all packaging materials and damaged goods before filing a claim.